Shipping & Delivery Policy
Khatu Shyam Collection
Last Updated: January 12, 2026
At Khatu Shyam Collection, we are committed to delivering your orders safely and efficiently. Please review our shipping and delivery policy to understand our processing times, delivery schedules, and shipping procedures.
Delivery Timeline Overview
2-4 Days
Processing Time
Order preparation & dispatch
5-7 Days
Delivery Time
From dispatch to your doorstep
Order Processing Time
Orders are usually processed and shipped within 2–4 business days.
Our processing time begins once your order is confirmed and payment is successfully received. During this period, we carefully prepare and package your items for shipment.
- • Processing begins immediately after payment confirmation
- • Quality check and packaging takes 2-4 business days
- • Business days exclude weekends and public holidays
- • Orders placed after business hours will be processed the next business day
- • High-demand periods may extend processing time slightly
Delivery Time
Delivery takes 5–7 business days depending on location.
Once your order is dispatched from our facility, our trusted logistics partners will deliver it to your specified address within the estimated timeframe.
Delivery Timeline by Location:
- • Metro Cities: 5-6 business days
- • Tier 2 Cities: 6-7 business days
- • Remote Areas: 7+ business days
- • Rural Areas: May take additional 1-2 days
Important Notes:
- • Delivery times are estimates and may vary
- • Weather conditions may affect delivery schedules
- • Festivals and local holidays may cause delays
- • Remote pin codes may require additional delivery time
Shipping Charges
A flat shipping fee applies with free shipping available on qualifying orders.
We offer transparent and affordable shipping rates across India. Our shipping charges are calculated to provide you with the best value while ensuring safe delivery.
Shipping Rate Structure:
- • All India Delivery: Same rates across the country
- • Transparent Pricing: No hidden charges or fees
- • Secure Packaging: Included in shipping cost
Shipping Features:
- • No hidden charges or additional fees
- • Secure packaging included in shipping cost
- • Insurance coverage for all shipments
- • Multiple payment options for shipping fees
Order Tracking
Customers will receive tracking details via email/SMS once the order is dispatched.
Stay updated on your order status with our comprehensive tracking system. We'll keep you informed at every step of the delivery process.
Tracking Process:
- 1. Order confirmation email sent immediately after payment
- 2. Processing update when your order enters preparation
- 3. Dispatch notification with tracking number via email & SMS
- 4. Real-time tracking updates throughout delivery
- 5. Delivery confirmation once order is completed
Tracking Information Includes:
- • Unique tracking number for your order
- • Real-time location updates
- • Estimated delivery date and time
- • Delivery partner contact information
- • Any delivery attempt notifications
Delivery Guidelines
- • Ensure someone is available to receive the package during delivery hours
- • Provide accurate and complete shipping address with landmark details
- • Keep your phone number active for delivery coordination
- • Check package condition before accepting delivery
- • Report any delivery issues immediately to customer support
- • Delivery attempts are made during standard business hours (9 AM - 6 PM)
Shipping Support
For any shipping-related queries, delivery updates, or assistance with tracking your order, please contact us:
Policy Updates
We may update our shipping and delivery policy from time to time to improve our services or comply with regulatory requirements. Any changes will be posted on this page with an updated "Last Updated" date.
Questions About Shipping?
Contact us for any shipping or delivery related queries.
Contact Us